LEGAL — DRAFT UPDATED 05 NOV 2026
PRIVACY POLICY
stille ApS is a clothing company registered in Denmark. We are the data controller for the personal data described in this policy.
Your name, email and delivery address when you order; your email when you subscribe; and basic analytics about how the site is used.
To deliver orders, handle returns and repairs, send the newsletter you asked for, and improve the site. We never sell your data.
You can ask to see, correct or delete your data at any time by writing to privacy@stille.studio.
Depending on the circumstances, you may also have rights to restrict or object to processing and to receive a portable copy of your data. Where processing relies on consent, you can withdraw that consent. Some rights have legal conditions and exceptions.
Read about your data protection rights ↗
For privacy questions or to exercise your rights, write to privacy@stille.studio. You can also raise a concern with a data protection authority, including the Danish Data Protection Agency.
Danish Data Protection Agency ↗
Contact privacy@stille.studio ↗
Before this draft is published, confirm the registered business address, legal bases for processing, service providers and other data recipients, retention periods, any international transfers and any automated decision-making. This draft does not yet confirm those business-specific details.
SHOPPING WITH STILLE
Review the product description, size, colour and quantity before placing your order. Check your contact and delivery details at checkout. If you need help with an order, email hello@stille.studio with your order number.
Review the currency, item prices, shipping cost and any taxes displayed at checkout before you confirm payment. The payment options available for your location are shown during checkout.
EU orders arrive in 2–4 working days, UK orders in 3–5 and the rest of the world in 5–8, as described on our Help page. Orders over $200 ship free. Contact us if a delivery has not arrived.
Our Help page describes a 30-day return policy for unworn items with their tags. To arrange a return or ask about an exchange, contact hello@stille.studio with your order number before sending your piece back.
The store’s return policy does not replace your statutory rights. Where EU consumer rules apply, online purchases of goods generally carry a 14-day right of withdrawal after delivery, subject to applicable exceptions. Your legal rights concerning faulty goods are separate from a change-of-mind return.
EU information on returns and withdrawal ↗
Follow the care label inside your garment. For a repair, email hello@stille.studio with photographs and a description of the damage. We will confirm the next steps, any cost and the expected timing before you send your piece.
View shipping, returns & repair help ↗
COOKIES & YOUR CHOICES
Cookies are small files stored on your device when you visit a website. They can support essential features, remember choices or provide information about how a site is used.
Strictly necessary cookies can support functions such as a shopping bag, sign-in or security. Cookies that are necessary to provide a service you request may be used without consent.
Cookies used for optional purposes, such as certain analytics or marketing, may require your consent before they are placed or read. Where consent is required, you should be able to refuse it and withdraw it later.
Your browser can help you view, block or delete stored cookies. Blocking cookies needed for essential features may affect functions such as signing in or keeping items in your shopping bag.
For questions about cookies or the use of personal data, contact privacy@stille.studio.
Danish guidance on cookies and personal data ↗
The final cookie declaration must identify the cookies actually used, their providers, purposes and expiry periods, together with the available consent controls. These site-specific details have not yet been confirmed.
HELP USING THIS WEBSITE
If you have difficulty reading content, finding a product, choosing a size or completing an order, email hello@stille.studio. Tell us which page or task you need help with.
Please include the page address, a description of the problem, and the browser or device you were using. If relevant, tell us which assistive technology you use and how you would prefer us to contact you.
Contact us if you need product details, care information or order support in another format. Explain what would help you use the information.
Email hello@stille.studio ↗
Visit the Help page ↗